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COOLHED.

CoolHed combines two core components: a Thermoregulation Device and A Breathing Protocol. These two components with the current evidence available could provide further support to optimise brain and body performance.

  • Thermoregulation Device: Balances body and brain temperature to support optimal autonomic function.
  • Breathing Protocol: Deep diaphragmatic breathing techniques enhance parasympathetic activity and improve heart rate variability (HRV).

Key Benefits:

  • Improves Autonomic Balance: Elevates Heart Rate Variability (HRV), promoting a calm, resilient nervous system.
  • Non-Invasive & Drug-Free: Delivers measurable physiological benefits without medication or invasive procedures.
  • Easy to Use & Scalable: Designed to be portable, user-friendly and adaptable for global access.
  • May assist with Stress, Anxiety, Sleep, Performance, Thermoregulation,

    Wellbeing, Pain, Inflammation, Headaches, Dizziness and Concussion Symptoms. 

CoolHed delivers optimal results when used consistently. 

  • Duration: Wear the CoolHed device for 2-20mins or more depending on the necessary intention for usage. 
  • Breathing Technique: Practice with the guided deep diaphragmatic breathing for 5 minutes, six times per week. 
  • This protocol helps regulate temperature, activate the parasympathetic system and elevate HRV (Heart Rate Variability).

Research-backed insight: Studies show that 5–10 minutes of diaphragmatic breathing, practiced regularly, significantly reduces stress, anxiety and physiological tension. Consistency is more important than duration; shorter daily sessions yield stronger cumulative benefits.

Reference from recommended use time:

Yes, CoolHed is designed for everyone from kids to adults. 

Whether it’s for headaches, neck pain, temperature regulation, or simply promoting relaxation and recovery. CoolHed uses targeted nerve stimulation including the Vagus nerve, Arnold’s nerve and Trigeminal nerve via the diving reflex to help calm the mind and body naturally.

Avoid use on head/neck if you have circulatory, neurological, allergic, musculoskeletal, skin, inflammatory, endocrine, temperature-sensitive conditions and others. Please consult a doctor if unsure. Do not use if you notice any gel leaking from the headband; discard it immediately. Avoid contact with the gel on your skin or eyes

Inclusive Design

  • Available in three sizes: Small, Medium, and Large to ensure a comfortable fit for different ages and head shapes. Our Medium premium and Large premium will be available very soon for prolonged cooling.
  • Each size provides a different level of head and neck coverage with the cooling gel component.
  • The colour-changing logo (from blue/red to white) shows the optimal temperature for best results, making it easy for anyone to use safely.

Safe, Non-Invasive and Family-Friendly

  • Non-invasive and drug-free, making it safe for daily or occasional use.
  • Portable and easy to use, ideal for home, school, sport, work, or travel. 
  • Promotes relaxation, pain relief and temperature balance for users of all ages.

CoolHed is a non-invasive, drug-free cooling and relaxation device, generally considered safe for most users. However, if you’re pregnant, it’s important to use it with caution especially during the first and third trimester. Please consult a medical practitioner if unsure.

Guidance for Expectant Mothers

  • Early Pregnancy (1st & 3rd Trimester): Gentle, short cooling sessions may be used for comfort, headache relief or temperature regulation.
  • Third Trimester: Use with care, as the body’s temperature sensitivity and circulatory responses change. Consult your healthcare provider before continuing use.
  • Avoid placing excessive cooling directly on the abdomen or over major blood vessels in the neck for extended periods.

Why This Matters

CoolHed supports nervous system balance, stress reduction, and relaxation, but every pregnancy is unique. Your doctor can help ensure safe use tailored to your condition.

PRODUCT CARE

To keep your CoolHed fresh and ready for use, follow these simple care steps:

Cleaning Instructions

  • Wipe gently with a warm, damp cloth after each use.
  • Do not submerge or soak your CoolHed in water; it contains cooling components that should stay dry. Allow it to air dry completely before storing or using again.

Protective Covers

For easier maintenance and added hygiene, CoolHed protective covers will be available soon (in about 4–6 weeks). These washable covers will help keep your device clean, water proof and extend its lifespan.

Proper maintenance ensures optimal performance and extends the lifespan of your CoolHed device. Follow the care instructions below:

Routine Maintenance

  1. After each use, wipe the CoolHed headpiece with a warm, damp cloth to remove any moisture or residue.
  2. Do not submerge the headpiece in water or place it under running water. Excess moisture may damage the internal cooling components.
  3. Allow the device to air dry completely before storing or using again.
  4. Store your CoolHed in a cool, dry location, away from direct sunlight or heat sources.

Protective Covers

  • Optional protective covers will be available within 4–6 weeks.

  • These covers are washable and reusable, providing additional hygiene and reducing the need for frequent cleaning.

Returns & Exchanges

CoolHed does not offer refunds, returns, or exchanges for:

  • Change of mind
  • Incorrect selection (including size, colour, or quantity)
  • Misuse or failure to follow product instructions

If your product is damaged or faulty, you must contact CoolHed within 7 days of delivery at support@coolhed.com with your order number, a description of the issue, and photos/videos.

 If a manufacturing defect is confirmed, CoolHed may offer a replacement, store credit or full refund at their discretion.

Faulty products are covered under our Damaged or Faulty Items Policy. You must report any issues within 7 days of delivery. If a verified manufacturing defect is confirmed, CoolHed may issue a replacement, refund or store credit at its discretion.

Exchanges are not available for change of mind or incorrect selection (including size or colour).

Exchanges are only offered for faulty or incorrect items. If the same item is in stock, it will be replaced; if not, a refund may be issued instead.

CoolHed uses Australia Post for delivery and provides tracking details once shipped. If your parcel appears delayed, check the tracking link or contact Australia Post.

If the parcel is lost, stolen, or delayed after being handed to Australia Post, CoolHed is not responsible, but they will help you lodge an investigation with Australia Post.

They cannot guarantee reimbursement or replacement in such cases.